The Recovery Server Could Not Be Contacted High Sierra Boggess PrismHR is an online payroll, benefits, and human resources platform used by Professional employer organizations (PEO). PEOs use this platform to provide payroll, HR, and benefits services to their clients, commonly small and medium-sized businesses. If macOS Sierra isn't working, then you can go for a clean install or reinstall Sierra. After that, you can restore your data using Time Machine backup if available. In absence of Time Machine backup or any other issues faced with data restoration, leverage an easy-to-use data recovery tool for Mac.
When you want to reinstall macOS on your Mac computer, you may encounter different kinds of issues like the recovery server could not be contacted. Do you know the reason for this issue and how to fix it? In this post, MiniTool Software will show you the information you want to know.
The recovery server could not be contacted is an error message that you may receive when you want to reinstall macOS 10.13 High Sierra/macOS 10.14 Mojave/macOS 10.15 Catalina/macOS 11 Big Sur in recovery mode or update your macOS. When this issue occurs, you will see the following interface. This issue stops you from installing macOS you want to use.
During the macOS installation process, your computer needs to establish a connection with the Apple recovery server. If you receive the Mac recovery server could not be contacted error, it usually means that the connection between your Mac computer and the Apple recovery server is not successful.
The main causes are here:
When you look for solutions to solve this issue on the internet, you will find that many users have been bothered by it or are getting into this trouble currently. That is to say, it is a common problem.
The solutions from the internet are various. Which is the best method to solve this issue? We have collected some approaches that are proved to be effective. If you are not sure which situation you are facing, you can try all these solutions to find the most suitable one.
Here are some other issues (as follows) you may encounter when you want to reinstall or upgrade macOS. We hope the following guides can help you out:
The first thing you need to do is to check your Mac network connection.
If your network connection is not stable or the signal is weak, you can also encounter a Mac recovery server could not be contacted issue. So, when your Mac is using an available Wi-Fi connection but the issue persists, you need to check whether the connection is stable and strong.
It is easy to do this: press and hold the Option key on the keyboard while clicking the Wi-Fi icon in the menu bar. Then, you can see the signal strength in decibels of the Wi-Fi network you are using.
If your Mac can’t connect to a Wi-Fi network even after you turn Wi-Fi on, you need to take some measures to fix the connection issue. This post is helpful: If your Mac doesn't connect to the Internet over Wi-Fi.
If your Mac computer’s date and time are not properly synced to the Apple recovery server, you can following these steps to correct the issue:
1. Click the OK button to close the error interface and you will return to the macOS Utilities interface.
2. Click Utilities from the top Apple menu bar and then select Terminal to open it.
3. Type ntpdate -u time.apple.com and press Enter.
The whole process will last for a while. You need to wait until it ends. After that, you can trying reinstalling macOS again to see whether the issue is solved.
If the above command doesn’t work for you, you can try the other command:
After these steps, you need to exit your Mac Terminal and then reinstall macOS to see whether the process is successful.
To avoid the recovery server could not be contacted Mojave/High Sierra/Catalina/Big Sur, you can also reinstall macOS via the full version of the macOS installer rather than using the Reinstall macOS option in Mac Recovery Mode.
If your Mac won’t boot into Recovery Mode or Command-R not working, do you know how to fix it? In this post, we will show you some effective solutions.
You need to first create a bootable installer for macOS and then use it to reinstall or update your macOS. This article shows you the detailed steps: How to create a bootable installer for macOS.
Another method to solve the recovery server could not be contacted High Sierra/Mojave Catalina/Big Sur is to just quit the macOS installation process and select another time to do the job. You can use this method when the latest macOS has just been released because there should be many users are updating macOS, causing busy and crowded usage of the Apple recovery server.
If all of the above methods can’t solve the issue, you may need to erase your Mac disk and then reinstall your macOS in recovery mode.
Do you know how to delete Time Machine backups on your Mac computer? In this post, we will show you different cases and different methods.
This time, you should be able to successfully upgrade your macOS.
These are the effective methods to solve recovery server could not be contacted on your Mac computer. We believe that there should be one suitable method for your situation.
Some of your important Mac files may get lost when you solve your Mac issues. To get them back, you can use Stellar Data Recovery for Mac, a free Mac data recovery software.
This software is specially designed to recover data from internal hard disks, external hard drives, SD cards, memory cards, and more on your Mac computer. Before recovery, you can even select the data types you want to restore and choose to perform a deep scan or not.
It has a trial edition. You can first use it to scan the drive you want to recover data from and then verify whether it can find your needed Mac files. If yes, you can use a full edition to recover all your files without limits. You can go to the MiniTool official download center to get this freeware.
Here is a detailed guide on how to use this software to scan and recover your lost and delete files on Mac.
1. Open the software.
2. You can customize the data types you want to recover if necessary. On the other hand, if you don’t have this requirement or want to recover all kinds of files, you can just turn on the button for Recover Everything.
3. Click the Next button to continue.
4. On the next interface, you need to select the disk you want to recover data from. A deep scan can help you find more data but the scan process will last longer. If necessary, you can turn on the button for Deep Scan.
5. Click the Scan button to start scanning your selected disk.
6. When the scanning process ends, the software will show you the scan result by Classic List. This is the default mode. You can also switch to File List or Deleted List to find your needed files.
7. This software also allows you to preview the scan result. You can double-click one file to preview it and confirm whether it is the file you want to recover.
8. If you want to use this software to recover files on Mac, you can upgrade it to a full edition. You can go to the MiniTool site to select a suitable edition according to your situation.
After reading this article, you should know how to fix your Mac recovery server could not be contacted issue if it occurs to you. Additionally, if you want to recover your lost and delete files on your Mac machine, you can try Stellar Data Recovery for Mac.
If you are bothered by some other Mac issues and don’t know how to fix them, you can let us know in the comments or contact us via [email protected].
Aug 17, 2021 • Filed to: Solve Mac Problems • Proven solutions
There are many issues that people may encounter while installing the macOS update. One of the common problems is that the recovery server could not be contacted. When trying to install macOS High Sierra, Mojave, or Catalina, there is an error message popping up: The recovery server could not be contacted.
If your macOS update is also stopped by this error, you will find this post helpful. From this post, you will learn why the recovery server could not be contacted and how to fix it.
When installing a macOS update with a macOS installer, your Mac needs to reach the Apple server. When it says 'the recovery server could not be contacted, it means that your Mac failed to build a connection with the Apple server.
There are multiple culprits behind this issue.
Firstly, you need to check if your Mac is connected to a proper internet connection. If your Mac is on a wired internet connection, you can re-plug the Ethernet cable to check.
If your Mac is using a Wi-Fi, you can access the Wi-Fi option from the top right corner of your screen to check it is connected to a stable Wi-Fi network.
The faster the internet, the quicker you can access the Apple recovery server.
If your Mac's date and times are not synced to the Apple recovery server. You can update these settings by utilizing these steps;
Step 1First of all, close the error. This will open the macOS Utilities window.
Step 2Next, you are required to choose the option 'Utilities' on the top menu bar.
Step 3You will see the option 'Terminal', double click on it.
Step 4Then type the following command line: 'ntpdate -u time.apple.com' and press enter.
Step 5The above step might take some time. Once the process is completed, you can try reinstalling the macOS update again. Hopefully, your problem will be solved.
Also if the 'ntpdate -u time.apple.com' command-line failed to fix the recovery server could not be contacted on your Mac, you can try the following command.
Some users found that when they try to install a macOS update with the update installer from App Store, it just showed the error message 'the recovery server could not be contacted'. However, after downloading a full version of the macOS installer, the installer can run without any error. Here is how you can get a full version of the macOS Catalina update.
Step 1Run Terminal.
Step 2For example, to download the full version of the macOS Catalina 10.15.3 Installer Application, enter the command line as below.
Step 3The installer will be downloaded in the Application folder.
Step 4Run the installer to install the macOS without the recovery server error.
In case you have utilized all the above methods and have not received any good results. Only then, you can erase your hard disk and reinstall macOS. You can enter the recovery mode to erase the hard disk. After that, reinstalling macOS can solve your problem. Follow the steps properly erase your hard disk and reinstall macOS;
Step 1Firstly, you need to restart your Mac.
Step 2When the Mac is starting, you need to press and hold CDM + R keys to enter the recovery mode.
Step 3In the Recovery mode, click Disk Utility and erase the Macintosh HD volume. This will delete all your data on your Mac so make sure you have backed up your important data.
Step 4After erasing your disk, you can reinstall macOS. This time, you won't see the recovery server could not be contacted error.
If you have important data missing after the macOS update, you can get it back by using Recoverit Data Recovery software. The program is designed to recover photos, documents, videos, emails, etc. from the Mac computer after the data are deleted mistakenly or lost because of macOS reinstallation, factory reset, or virus.
Lost data can be recovered in 3 simple steps by Recoverit: select the drive of lost data, scan the drive, recover the files.
Download the free trial version of Recoverit Data Recovery to scan and find your needed files.
Many users complained about the recovery server could not be contacted error. Every error is solvable, only if you apply proper solutions. And to tackle the incidents that may happen in the macOS update, you need to back up your data before implementing any of the steps. In case your data is lost, you can recover it using Recoverit Data Recovery.